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Ok folks, I was passing my local dealers and thought bugger it i'll go in and see what happens. Well, after the initial "who are you?" "you didn't buy it from us" and "what wheel corrosion" he came outside and looked at one wheel. I was on a downer already. He then asked his oppo to check for recalls, faults etc on the database, nothing. I pointed out that it was all the talk on the website. You guessed it "What website", even after giving him the card he still asked what site. So i proceeded to log in and show him. His reply was "we can't see the state of their wheels and I doubt if Citroen would just up and change all the wheels" After I said take a photo as Citroen UK are aware of the problem he said he would ring them and call me back.
Off I went across the showroom to speak to the friendly salesmen about france and their Orla Kiely when after 15 mins I get summoned on their phone back to the service dept. I feared the worst......then he said.........OK we'll change them under warranty, how many are damaged. All four says I, RESULT. Wheels now on order.
The morale of the story is be persistent but friendly and show them the club website, mine were only just starting to go but my friend the salesman said it was probably because of having the club behind me that did it.
Off I went across the showroom to speak to the friendly salesmen about france and their Orla Kiely when after 15 mins I get summoned on their phone back to the service dept. I feared the worst......then he said.........OK we'll change them under warranty, how many are damaged. All four says I, RESULT. Wheels now on order.
The morale of the story is be persistent but friendly and show them the club website, mine were only just starting to go but my friend the salesman said it was probably because of having the club behind me that did it.
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