DS Configurator

[Gazski66]

Guys need help please, can you try the configurator and tell me if it works for you?
I am having a email war with Citroen
Can you also state if using firefox, chrome etc
Thanks for your help
Gaz

[Ollie92]

Haha good luck with Citroen... I went into my local dealer yesterday and asked about the new performance black ds3.. To which I got a blank stare back and "is it on our website?"

[BeefMasta]

For normal models (Chic, Elegance, Prestige, Ultra Prestige) sections 1-4 work ok, section 5 doesn't load any pictures of the accessories.

For Performance & Performance Black models, sections 1 & 2 work ok, 3 has nothing, 4 is broken (pictures wrong size etc), 5 doesn't load any pictures (same as for other models).

Numbered sections:
1 ENGINE & GEARBOX
2 INTERIOR - EXTERIOR
3 CUSTOMISATION
4 OPTIONS
5 ACCESSORIES

Browser is Google Chrome, OS is Windows 7 Enterprise SP1. Also tested on my iPhone 6S (iOS 9.2.1), iPad Mini (iOS 9.2.1) on both Safari and Google Chrome with the same results.

[WTF]

Which bit?

There was lots of things missing last week. But on Chrome at work it was working.

[Ollie92]

Also dunno if it's worth noting... All of the brochures are for the older model ds3

[Bigfeet]

Calm down gang, have been told everything should be sorted by the launch date which is the 7th of March.

[BeefMasta]

Calm down gang, have been told everything should be sorted by the launch date which is the 7th of March.

But that's ages away! How am I supposed to pass the time at work until then if I can't configure a car with all the options? This is an outrage!

[Gazski66]

Calm down gang, have been told everything should be sorted by the launch date which is the 7th of March.

This was the reply from Citroen


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DS Customer Care
We've now had the chance to consider your recent enquiry and respond. Thank you for contacting the DS Automobiles Customer Care team.

Dear Gary Dixon

Thank you for your recent email.

I have used the configuration on my computer and it seems to be working fine, i recommend you trying a different Internet i.e safari, firefox and Chrome.

[BeefMasta]

This was the reply from Citroen


Image

DS Customer Care
We've now had the chance to consider your recent enquiry and respond. Thank you for contacting the DS Automobiles Customer Care team.

Dear Gary Dixon

Thank you for your recent email.

I have used the configuration on my computer and it seems to be working fine, i recommend you trying a different Internet i.e safari, firefox and Chrome.

'Trying a different internet'?! Clearly a technical person... I bet they didn't even try the Performance models.

[Gazski66]

Calm down gang, have been told everything should be sorted by the launch date which is the 7th of March.

Begs the question of why release if Citroen know it was not working properly

[JEZDS3]

Oh lordy another DS inspired cock-up! ( I`m not super critical of their marketing stategy at all either! )

[Gazski66]

'Trying a different internet'?! Clearly a technical person... I bet they didn't even try the Performance models.

I bet they did not even try it for the DS3

[BeefMasta]

Begs the question of why release if Citroen know it was not working properly

That was my thought, it took me 5 mins to check all the options, you'd think they'd have some sort of QA before it went live.

[Gazski66]

Now you are asking too much Patrick

[Toxic]

7th of March. so what on earth takes that long to fix? surely if the 7th was the "go live" date, then dont put anything up until the 7th simple...

Anyway I'm moving off to pugland soon. should hopefully have a 208 GTI S&S Prestige very soon