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Had some mud flaps fitted to my ds3 today which I didn't think was a hard job. However whichever idiot took the rear wheels off my car to fit them looks like they have used a set of pliers to take the bolt covers out and put deep scratches all over my black bellones.what should I do now? The scratches are on the inside where the wheel bolts are so would they paint or 'smart repair' which was mentioned? I feel like asking for a 2 new alloys! What do I do now? Im waiting for a call from perrys which will be in the new year!!!!
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The only real thing you can do is wait for Perry's to get back in touch with you offering some form of compensation. That or go legal..
I wouldn't bother with CUK although you're welcome to try.
Edit: Unlucky
cyclone> Fish is the man -
just so happens tht i got my car back off my dealership after they had done 150 MILE road test to check repairs had worked have curbed my passenger bellone :| but i got f all chance of proving it so its down to me to sort it. Citroen are F***in s**t at lookin after cars as far as im concerned.Comment
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Which Perrys?63 Audi A3 Sportback 2.0 TDi S Line
X Sunflower Yellow Clio 172
12 Audi A1 2.0 TDi Black Edition
61 DS3 DSport Plus THP
60 RenaultSport Clio CUP 200
02 RenaultSport Clio 172
04 RenaultSport Clio 182
51 RenaultSport Clio 172
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which this dealership doesnt do anymore cas theyve had the car so often they got fed up of doin it. i reckon they just tick it all without seeing the car not perrys. citroen coventryComment
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Perrys did fill in one of these sheets and there was no damage noted on it so they have to fix it right?. The person I showed the damage to said it will be ok because they are "double painted" however The scratches are quite deep and go through the black paint to the metal. I'm worried that they will corrode and if perrys do nothing then when I try and claim under the corrosion warranty they will say I scratched them myself and do nothing. Just out of interest how much would 2 black bellones cost me to replace?Comment
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One can expect light scratches in the wheel bolt holes as normal wear and tear bot not down to base metal.Originally posted by Gregstar90 View Post
If they filled out that damage sheet and did not note any wheel damage they are 100% responsible for the damage when you pick it up. That is the dealership not Citroen. Perrys caused it and they need to fix it or replace period.Originally posted by cyclone
It is in the handbook. Satisfied.
Originally posted by Broda
I would rather teabag a bear trapComment
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john nicol can get one for bout 190 deliveredComment
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Which Perrys?63 Audi A3 Sportback 2.0 TDi S Line
X Sunflower Yellow Clio 172
12 Audi A1 2.0 TDi Black Edition
61 DS3 DSport Plus THP
60 RenaultSport Clio CUP 200
02 RenaultSport Clio 172
04 RenaultSport Clio 182
51 RenaultSport Clio 172
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As already pointed out you should have completed a 'Job sheet' which will have an agreement on the condidtion of the car before work started. This sheet includes the wheels.
I take it that no over job has been completed which involves the wheels being removed, so I would suggest speaking with your Service Manger and voice your complaint will them, make sure you get them to examine the damage in question.
I doubt that you will receive replacement wheels and a bit if light scratching is acceptable when trying to remove the covers but as none of us can see the damage it is hard to judge.
Best bet is to try and get your Dealer to agree to have the marks removed via a SMART repair.Bigfeet's File Repository...I should never have doubted the Lord of Bacon!!
The DS3Club Bacon Appreciation SocietyComment
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Yes this was the first time that the wheels have been off the car. Looks like they had a job getting the bold covers off as they are marked too which makes me think they used a set of pliers and ragged them out. I'm awaiting a call back from them regarding my complaint. What would a smart repair involve??Originally posted by Bigfeet76 View PostComment
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