Schedule service FAIL

[Bensds3]

Just took the car in for its 3rd service and brake fluid replacement. The guy on the phone never mentioned i was exceeding my mileage limit and thus not valid for my free brake fluid replacement (which I thought was a full service based on the dealer selling me a 3 service plan???)

Anyway the guy at the service desk broke the bad news that I needed to spent £75 on the brake fluid and £450 on the 3rd service! This seems extortionate.

Anyway I kicked up a fuss that I already paid for the fluid and managed to get a helping hand on the price. Down a considerable chunk. Anyone else had something like this happen?

[lfcrule1972]

No not so far, is yours a leaseplan type arrangement Ben ? I have the 3 year service pack with my car but I took out a loan for it.

[Bensds3]

Bought outright

[Yellow]

wow £75 for a £10 can of brake fluid and less than an hours work!

[gar074]

£75 for brake fluid replacement?!!!!

What are they putting in there? Unicorn's urine?

[Bensds3]

Like I say I'm taking a servicing course soon...

Can someone shed some light on what's involved in the 3rd service?

[Bensds3]

Well I've got the service and fluid done for £243. Any good?

[lfcrule1972]

So how did you exceed the agreed mileage ? I thought the service intervals were mileage or time dependent ?

[the guardian]

i was just about to say the same thing

[Bensds3]

Well it's at 35000 miles not the 37500. Totally misunderstood as I expected todo it when the car told me to.

[Bensds3]

Maybe should retitled this thread as its more my mistake but total unexpected cost and the discount was decent.

[the guardian]

my dealer did tell me that the car had to be within 1000 miles of a service before citroen would do it under my servive plan

[Bensds3]

my dealer did tell me that the car had to be within 1000 miles of a service before citroen would do it under my servive plan

Yep the joys of small print. Learned my lesson now. Trying to cut down on mileage I think. It's not just the fuel it's the maintance