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I have a Citroen DS3 limited edition, 2011 which I have had for around 19 months, a few months after I got the car I discovered the passenger foot well full of water, I had just had the car cleaned inside and out the evening before so I just though they had spilt water in the car while cleaning....
A few months later it happened again, this time I had not had the car cleaned and it had been raining the night before, it was then clear water was leaking in, I contacted the Citroen dealer where I got the car from due to it still being in warranty and informed them of the problem. they said that the drain holes will be blocked by leaves and that does not cover under warranty so there would be a charge.
I live around 50 mins away from the dealer so its not that easy to take the car to them, so I contacted a local garage for it to be repaired while waiting to take the car to the local garage it flooded for the 3rd time at the passenger foot well. I had the repair done.
In December 2014 I was flooded again. I contacted the dealer and agreed to take the car to them and pay their fee, I don't think I should be paying as I have had his problem since I bough the car.
on the 19/12/14 I had the drain holes unblocked again and paid the £42 bill. on the 27/12/14, I was flooded again 7 days after the last un blocking of he leaves. I contacted the dealers again who said they would be a charge, I explained that they had just un blocked the drain hole 7 days ago and now im flooded again, the dealers says they could be blocked again.
I have been flooded 5 times now, and I don't just mean a bit of water I have puddles, the carpet now smells fusty, and the water is getting closer to the electrics under the passenger seat. I have complained to Citroen but due to Christmas I have to wait until they open again the 2nd January, in the meantime, I will continue to get flooded. I think its a manufacture fault. I paid £15k for this car, I didn't expect this problem. I love the car but I am at my wits end with the flooding!,, any ideas what this could be? or is anyone else having this problem
A few months later it happened again, this time I had not had the car cleaned and it had been raining the night before, it was then clear water was leaking in, I contacted the Citroen dealer where I got the car from due to it still being in warranty and informed them of the problem. they said that the drain holes will be blocked by leaves and that does not cover under warranty so there would be a charge.
I live around 50 mins away from the dealer so its not that easy to take the car to them, so I contacted a local garage for it to be repaired while waiting to take the car to the local garage it flooded for the 3rd time at the passenger foot well. I had the repair done.
In December 2014 I was flooded again. I contacted the dealer and agreed to take the car to them and pay their fee, I don't think I should be paying as I have had his problem since I bough the car.
on the 19/12/14 I had the drain holes unblocked again and paid the £42 bill. on the 27/12/14, I was flooded again 7 days after the last un blocking of he leaves. I contacted the dealers again who said they would be a charge, I explained that they had just un blocked the drain hole 7 days ago and now im flooded again, the dealers says they could be blocked again.
I have been flooded 5 times now, and I don't just mean a bit of water I have puddles, the carpet now smells fusty, and the water is getting closer to the electrics under the passenger seat. I have complained to Citroen but due to Christmas I have to wait until they open again the 2nd January, in the meantime, I will continue to get flooded. I think its a manufacture fault. I paid £15k for this car, I didn't expect this problem. I love the car but I am at my wits end with the flooding!,, any ideas what this could be? or is anyone else having this problem
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