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My 2013 THP 155 engine needs to be replaced :@

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  • #16
    I haven't seen/driven my car for more than a month now. Time for a quick update on my story.
    Last time I told you that Citroën isn't doing anything to ease the costs..

    My boss at work happens to know the manager of the local Peugeot dealership (our work vans are Peugeots), so he gave him a call, explained the problem and asked him what would be the best next move from me. First of all he (Peugeot manager) was very surprised that Citroën or my dealer won't do anything. In similar cases they have had themselves, most of the times they/Peugeot payed 80% of the costs. He told me to contact my insurance, and ask them if the legal assistance I have in my insurance pack couldn't do something. When dealers/Citroen get a letter from a lawyer, usually a lot more is possible all of a sudden, he said.

    So I wrote the car history down and contacted my insurance. They wrote back that since the car is out of warranty I would have to prove that the problems (or at least the seed of the problems) were there from delivery. They also mentioned that usually that's not so easy, but they will put an independent expert on the case. So no lawyer, but this seems to be a good next step too, doesn't it?

    Got a call today from the appointed bureau of expertise (is that a good translation?) that they will have a look at the car / start negotiations tomorrow morning at my dealership, and if I could be there then as well..
    Once again, fingers crossed!
    Last edited by FLP; 03-05-2016, 11:24.

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    • #17
      Sounds like all good steps on the right direction!

      And there is plenty of information online about the 'seed of the problem' with the THP engines, so there might be some help re a back history of the engines.

      Thank you for the update
      My DS3R3... nearly....
      New? Click HERE for some useful threads.

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      • #18
        Good luck tomorrow
        sigpic

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        • #19
          New update.

          Just came back from the dealership were I had a talk with the independent expert and someone from the dealership. How did it go? So far, so good. (touch wood)

          The expert asked me my version of the facts first, than the version of the dealer. Both our version are about the same, and the dealer also confirmed that the car has always been well looked after by me and has always had it's regular services. So the expert noticed fairly soon that there are no real problems between the dealer and me, more between Citroen and the dealer/me..

          So he will point his arrows in the direction of Citroën. The expert agreed that it's not fair of Citroën to sell an engine that lasts only 26.000miles. "If Citroen really thinks that's normal, than it should be mentioned in the sales agreement that your engine may give up after 25.000miles." So the expert surely is on my side.

          He now will write his findings down and contact Citroën. He told me it could still take a while before I have my car back (as I expected), but better that than nothing!

          Feels good to hear that an independent expert agrees that this can't be allowed. I'm a little bit more optimistic now. Keep you guys posted!

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          • #20
            Sounds good

            And something we have been saying for about 6 years re the THP's/6 years later its still a mystery to CUK/DS when these engines have faults.
            My DS3R3... nearly....
            New? Click HERE for some useful threads.

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            • #21
              What a roller coaster!
              I could not imagine being without my car for so long!
              I hope it all works out for you!

              Best of luck!!!!
              Knock Knock?

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              • #22
                Originally posted by liamlazenby View Post
                I could not imagine being without my car for so long!
                I couldn't imagine it myself either. It's though sometimes. Like last night when I was watching Drive. Almost had to stop, because I couldn't handle the feels. Was so jealous of watching Ryan Gosling just driving around at night for the hell of it. I miss going for a nightly drive.

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                • #23
                  I'd be furious if I had to be without a car I'd paid for due to these issues....
                  sigpic

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                  • #24
                    Citroen is well aware of the faults in the THP155 (actually this is a THP156)
                    if you read http://www.largus.fr/actualite-autom...e-2319369.html

                    (your problem is probably number 9 in the link above)

                    you can see the exact issues you had are well known to public (as well as Citroen personnel)

                    I can say that outside Belgium, PSA started to take responsibility and are fixing the engine at 20% cost even for 5 years old models which are way off warranty.
                    Nevertheless, you will need to show a complete treatment history and show you didn't skip a treat.
                    The important issue in this engine is you

                    A. must replace the timing
                    chain kit every 50K-90K even with the newer kit and
                    B. you must flush the engine every 30K
                    C. replace oil + filters every 15K.
                    D. Pistons + nuts shell cleaner according to inspection.

                    No one in PSA will admit this is what needed , but using the engine for longer period than I specified will get your engine clogged with carbon/oil/both and will end up like your engine (total lost).

                    BMW of course taking responsibility in their mini Cooper using same engine but they had so many faults they no longer use that engine family (a.k.a Prince engines) .
                    Last edited by sober; 13-05-2016, 02:16.

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                    • #25
                      If I was in the situation of needing a new engine, I would be going to BBC's Watchdog by now to get them on board too.

                      https://ssl.bbc.co.uk/programmes/b006mg74/contact

                      Sent from my OnePlus X using Tapatalk
                      Simon

                      Peugeot 208 GTi Prestige - Orange Power

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                      • #26
                        UPDATE

                        Great news!!! This weekend I received an e-mail from the independent expert. Three months (!!!) after I brought my car in, Citroën has made a decision. They'll be paying the cost for a new engine! I'll only have to pay for the wear and tear parts, such as filters,... My dealer has already ordered a new engine last week, and is awaiting it's delivery so it can be built into my car..
                        If this includes a new turbo too, I don't know, this is all the info I've got atm.. Finally there is some light at the end of the tunnel!

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                        • #27
                          Great news - very pleased for you, sounds like a good result and maybe what you'd have got with a 3 year warranty in the UK
                          sigpic

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                          • #28
                            Great news and great result!
                            - DS3 DSport Plus - THP 155 - Belle-ile Blue with Perla Nera Black Roof -
                            - DS3Club Discord -

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                            • #29
                              Result.....

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                              • #30
                                Yes- nice one FLP. Pleased for you

                                Ask what they will put back on (ECU, Ait intake, diverter valve and all other bits)

                                You could then decide to upgrade or swap out the old for new
                                sigpic
                                Jog on Noddy

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