Bubbling Paint

[Shauna_H]

Not sure if this should be in technical - but has anyone had problems with the paint under their wing mirrors bubbling? I noticed mine yesterday and the car turned 3 in January so my paintwork warranty is up. Is there any chance Citroen will cover this? I don't think I'll ever buy another French car again, the quality just isn't there

[BeefMasta]

I've noticed I have some on my drivers side door too, thankfully still in warranty so will be speaking to my dealer soon.

It's worth asking, they might offer it as a good will gesture.

[WTF]

Yeah, it is quite common As Beef suggested, Citroen might honour the fix, and it does no harm asking


I've found some details re Citroen's warranty here, but not sure how much works for the DS3 (the document is from 2014)


Putting here as it may be handy for others
In addition to the manufacturing defects contractual warranty, CITROËN guarantees your vehicle against any defects in the original paint
and lacquer on the bodywork, from the warranty start date entered on the "warranty certificate" in the servicing booklet for:
- 3 years in the case of a passenger vehicle

What the paintwork contractual warranty covers
• The paintwork contractual warranty covers the complete or partial refinishing of the paint or lacquer, necessary to rectify a defect recognised by CITROËN or its representative.
• This warranty applies subject to the express condition that your vehicle has always been maintained in accordance with the schedule defined by CITROËN and that the repair of any damage has been carried out in strict compliance with the manufacturer’s standards.

In order to continue to benefit from the CITROËN paintwork warranty, you are obliged to have damage due to external causes repaired within two months after its discovery, at your own expense.

What the paintwork contractual warranty does not cover:
• damage to body paintwork or lacquer caused by the environment, such as atmospheric, chemical, animal or vegetable residues, sand, salt, projections of gravel or natural phenomena (e.g. hailstones, floods) and other external factors (whether or not the result of an accident),
• damage caused by negligence on the part of the user, late presentation of the fault to be remedied or failure to observe the manufacturer’s recommendations,
• damage resulting from events not covered by the contractual warranty,
• the consequences of repairs, conversions or modifications carried out by firms not approved by the manufacturer.

Also found this:

For those with paint/rust issues on doors Citroën told me it's due to a gasket issue on the mirror.

http://www.ds3club.co.uk/showthread....-imperfections.

[Hyperkev]

Sure I got mine done out of warranty and the wing mirror stalks replaced they were bubbling too.


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[Shauna_H]

Sure I got mine done out of warranty and the wing mirror stalks replaced they were bubbling too.


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Hopefully they'll do the same for me. Fingers crossed anyway!

[WTF]

Hopefully they'll do the same for me. Fingers crossed anyway!

Keep us posted!!

[andrew santon]

Hi, I had some bubbling on my drivers door, looked like stone chips that then bubbled and started to rust. My car will be two years old in August. Citroen fixed the car under warranty. It did involve repaiting one side ofcthe car -shark grey- good job but it shouldn't happen. When I went to collect my car last Friday there was a white DS3 in for the same work.

[Syops]

I've just took mine to the dealer for the same thing; 13 plate but 1 week old to me. The dealer has said it will be ~2 weeks before CUK make a decision... Surely this would be covered under anti perforation warranty? It is coming from beneath the mirror, so isn't surface rust..

[WTF]

In this kind of area

[Syops]

In this kind of area

Yep just like that, but with rust staining. Looks to me like water has got in behind the mirror body and starting corroding where it meets the door - I will happily be corrected though.

[Jan79]

I had this Wingmirror foot cover changed under warranty this monday because of bubbles under the chrome.
There I noticed that there is a rubber insert between the chrome cover and the door.
If you are not very carefully you can easily push the rubber part out of place while fastening the mirror and the chrome cover will touch the paint directly.
This might cause these paint damages with rust following.

[Shauna_H]

In this kind of area

That's exactly where mine is! Have to take it to the dealers to have pictures taken for warranty, don't want to hold my breath though as my wheels are badly corroded from the centre caps outward and Citroen refused to touch one of them under warranty!

[Syops]

That's exactly where mine is! Have to take it to the dealers to have pictures taken for warranty, don't want to hold my breath though as my wheels are badly corroded from the centre caps outward and Citroen refused to touch one of them under warranty!

We can only hope, I get the impression CUK can be helpful when they see fit but largely tend to be black and white, with well defined lines in the sand. Holding breath in 3, 2, 1...:bow:

[WTF]

Found this today, it won't let me copy the text in the right format though.

From 2010
http://media.citroen.co.uk/file/42/6...657.1483551648

CITROËN guarantees your vehicle against perforation (corrosion from the inside towards the outside of the bodywork) from the date of delivery shown on the Warranty Certificate in the Maintenance Record booklet for a duration of: 12 years in the case of a private vehicle; 5 years in the case of a utility vehicle.

Have you checked what the warranty guide says in the handbook?

[Syops]

Found this today, it won't let me copy the text in the right format though.

From 2010
http://media.citroen.co.uk/file/42/6...657.1483551648

CITROËN guarantees your vehicle against perforation (corrosion from the inside towards the outside of the bodywork) from the date of delivery shown on the Warranty Certificate in the Maintenance Record booklet for a duration of: 12 years in the case of a private vehicle; 5 years in the case of a utility vehicle.

Have you checked what the warranty guide says in the handbook?

Yep, 12 years for anti perforation. 3 for paint... Dealership seemed to be leaning to it being a paint issue, as they mentioned mine is nearly 4 so CUK will have to decide. For me it seems more an anto perferation issue; but time will tell...