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Just thought i'd post the issues I'm currently having with my THP... I'm not great at writing posts so i apologize if it's a bit fragmented..
About two months ago on my way to work I experienced the dreaded "Super Knock" whilst trying to accelerate way... I took it into the dealership who basically just read the code, cleared it and told me to keep an eye on it...
It was then i started noticing other symptoms. Under heavy acceleration in 5th/6th (or 4th uphill) the revs would become slightly erattic... Sometimes slipping 500revs or so now and then. If it didn't slip the revs it would "super knock" instead.
There was a constant knocking noise coming from the engine (youtube video at the end of post) and when rev'd there was a metallic rattle. The car also didn't seem to have the power it use to have. I brought it in the second time where i noted the additional symptoms - again all they did was read the code, but this time offered me to come back in two weeks time where they'll work on the car and i'd have a courtesy car.
Two weeks pass. I go to the dealership and they are going to "spray the head" where they simply spray some cleaning stuff into the inlet manifold... I was quite shocked that this was all they were doing as surely this wouldn't fix the other symptoms?! They also managed NOT to book me a courtesy car... After kicking up a fuss they find me one! Oh wait, sorry sir you are 20 therefore cannot have one... After making more fuss it was agreed i could have it if i insured it my self.. £20 out of pocket.
Next day I pick it up and... Nothing's changed. I brought the technician out to listen to the car.. He agreed the sound was not normal and thought the rattle was a heat shield. I was offered to come back the next week where they'd work on it further and I'll have a courtesy car. During this week i done quite a lot of research on the issue and i found it matched what the Mini cooper S suffered from. "The rattle of death" which is caused by faulty timing chain tensioner.
Next week i turn up stating all the symptoms again which have worsened and i also explained what i had found out and that it's almost definitely the timing chain and i would like them to put this forward to citroen. I was given positive feedback on this and it would definitely be looked at. Oh by the way there's no courtesy car available at the moment, or the foreseeable future. This was last Monday (22/10/12).
It is now the 30th and all they STILL have not diagnosed the issue. Everyday it seems they are "taking more photos" to send to citroen.
23/10/12 they had removed the inlet manifold and sent pictures.
24/10/12 Citroen asked for better pictures
25/10/12 Dealership had to request authorisation to remove Cylinder head to get these photos
26/10/12 Authorisation given Was told they were removing the head that afternoon
29/10/12 Removing the cylinder head that day and was told photos will be sent(looking like the car will be "ready" by the end of the week
30/10/12 Sent photo's off this day but have yet to have a reply (this was 4:30PM - ohh and no way is it going to be ready by the end of the week)
Everyday I have asked for a courtesy car and I still haven't had one! I am really starting to lose it with them now! It's costing me a fortune in transport and it absolutely takes the micky that i've sunk my savings into a car that is stuck in bits at a garage for 8 days having photos taken!!! Every time i ask what's taking so long i get the same line "Citroen pay the bill we can't do anything"
Why are they removing the cylinder head?!? Can someone more in the know please educate me on what they are thinking.. To me it's obviously the timing chain... The knocking.. The rattling on acceleration... The timing going out under hard acceleration causing the super knock and eratic revs...
I'm going to attempt to ring citroen UK tomorrow to complain as it's just not good enough!
My car:
Exampled of Mini's with Timing Chain Issues:
About two months ago on my way to work I experienced the dreaded "Super Knock" whilst trying to accelerate way... I took it into the dealership who basically just read the code, cleared it and told me to keep an eye on it...
It was then i started noticing other symptoms. Under heavy acceleration in 5th/6th (or 4th uphill) the revs would become slightly erattic... Sometimes slipping 500revs or so now and then. If it didn't slip the revs it would "super knock" instead.
There was a constant knocking noise coming from the engine (youtube video at the end of post) and when rev'd there was a metallic rattle. The car also didn't seem to have the power it use to have. I brought it in the second time where i noted the additional symptoms - again all they did was read the code, but this time offered me to come back in two weeks time where they'll work on the car and i'd have a courtesy car.
Two weeks pass. I go to the dealership and they are going to "spray the head" where they simply spray some cleaning stuff into the inlet manifold... I was quite shocked that this was all they were doing as surely this wouldn't fix the other symptoms?! They also managed NOT to book me a courtesy car... After kicking up a fuss they find me one! Oh wait, sorry sir you are 20 therefore cannot have one... After making more fuss it was agreed i could have it if i insured it my self.. £20 out of pocket.
Next day I pick it up and... Nothing's changed. I brought the technician out to listen to the car.. He agreed the sound was not normal and thought the rattle was a heat shield. I was offered to come back the next week where they'd work on it further and I'll have a courtesy car. During this week i done quite a lot of research on the issue and i found it matched what the Mini cooper S suffered from. "The rattle of death" which is caused by faulty timing chain tensioner.
Next week i turn up stating all the symptoms again which have worsened and i also explained what i had found out and that it's almost definitely the timing chain and i would like them to put this forward to citroen. I was given positive feedback on this and it would definitely be looked at. Oh by the way there's no courtesy car available at the moment, or the foreseeable future. This was last Monday (22/10/12).
It is now the 30th and all they STILL have not diagnosed the issue. Everyday it seems they are "taking more photos" to send to citroen.
23/10/12 they had removed the inlet manifold and sent pictures.
24/10/12 Citroen asked for better pictures
25/10/12 Dealership had to request authorisation to remove Cylinder head to get these photos
26/10/12 Authorisation given Was told they were removing the head that afternoon
29/10/12 Removing the cylinder head that day and was told photos will be sent(looking like the car will be "ready" by the end of the week
30/10/12 Sent photo's off this day but have yet to have a reply (this was 4:30PM - ohh and no way is it going to be ready by the end of the week)
Everyday I have asked for a courtesy car and I still haven't had one! I am really starting to lose it with them now! It's costing me a fortune in transport and it absolutely takes the micky that i've sunk my savings into a car that is stuck in bits at a garage for 8 days having photos taken!!! Every time i ask what's taking so long i get the same line "Citroen pay the bill we can't do anything"
Why are they removing the cylinder head?!? Can someone more in the know please educate me on what they are thinking.. To me it's obviously the timing chain... The knocking.. The rattling on acceleration... The timing going out under hard acceleration causing the super knock and eratic revs...
I'm going to attempt to ring citroen UK tomorrow to complain as it's just not good enough!
My car:
Exampled of Mini's with Timing Chain Issues:
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