New DS3 RED - First week blues!!

[Bigfeet]

^ Fine advice but there is no proof that the Dealership was at fault also CUK will only put things back into the hands of the Dealership, that's the main issue the OP is having.

[Dangerousfish]

Bare in mind if you're really not getting the response you wanted you're well within your rights to return the vehicle and request near enough a full refund considering you're only two weeks into your purchase.