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  • Should I pay?

    Handed my car back 3 months early due to excess mileage, paid 3 months payments, £750, and going to pay excess mileage, £600.
    They say I need to pay service charge of £200, as it needs 5 service stamps having covered 65100 miles at 12500 service intervals. I have only had 4.
    1st one 13210 miles
    2nd one 26595
    3rd 39895
    4th 53195

    My point was i'd only covered 11900 miles since last service, so not due yet

    I know i was running a bit late with my services, but, as I understand, within the tolerances of 1000 miles per service

    This was a 2 year contract hire agreement.

    Car was in grade 1 condition, not a mark on it.

    You good people can be my Jury, what do you think?

  • #2
    Guilty - send him down

    JB

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    • #3
      Dont think it matters what we say, if youve broken an agreement they will litigate i believe
      And if not, they'll litigate

      Maybe a spot of haggling?
      Good luck
      sigpic
      Jog on Noddy

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      • #4
        Have you contacted Citroen yet? I have just handed back a ds4 where I had missed the first service by 5 weeks so was being charged the £200 charge. Phoned Citroen and the charge was waived I think considering that you are paying all other charges they might be lenient with you.

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        • #5
          This is going to be a judgement call as you are technically within the tolerance for the next service, my guess is the service reminder has been flashing!

          Give them a call and see if Citroen are willing to cut you some slack, I wouldn't hold my breath though...!
          ...I should never have doubted the Lord of Bacon!!
          Bigfeet's File Repository
          The DS3Club Bacon Appreciation Society

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          • #6
            Originally posted by toxycbob View Post
            Have you contacted Citroen yet? I have just handed back a ds4 where I had missed the first service by 5 weeks so was being charged the £200 charge. Phoned Citroen and the charge was waived I think considering that you are paying all other charges they might be lenient with you.
            Yes i contacted them, didn't get anywhere, lady kept saying needs 5 stamps, I mentioned tolerances etc, no joy, charge stands.

            I guess you had the right amount of stamps at the end?

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            • #7
              Originally posted by Bigfeet View Post
              This is going to be a judgement call as you are technically within the tolerance for the next service, my guess is the service reminder has been flashing!

              Give them a call and see if Citroen are willing to cut you some slack, I wouldn't hold my breath though...!
              Yes it was flashing with500 next to it, so a reminder needs servicing in 500 miles, I believe.

              Did contact them, no joy.

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              • #8
                Originally posted by Chris_Blue View Post
                Dont think it matters what we say, if youve broken an agreement they will litigate i believe
                And if not, they'll litigate

                Maybe a spot of haggling?
                Good luck
                Thanks

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                • #9
                  Originally posted by gmt234 View Post
                  Yes it was flashing with500 next to it, so a reminder needs servicing in 500 miles, I believe.

                  Did contact them, no joy.
                  Pity, was worth a shot though
                  ...I should never have doubted the Lord of Bacon!!
                  Bigfeet's File Repository
                  The DS3Club Bacon Appreciation Society

                  Comment


                  • #10
                    From your first service you were out of order and all the way through your deal you carried on taking the P then you hand the car back 3 months early with 100 mile to go to your next service and you think your getting screwed over by the dealer ....Ok you paid the out standing bits but big deal.....Im sorry if I was your dealer my words would be tuff get your cheque book out and have a nice day.....PS how much is a service for a car that's done 65000 miles ....I bets its more then £200 if I were you pay it a do one before they start picking up even more things that's wrong with the car...
                    E HDI 90 White black roof....called free willy.....Because it looks like a Killer Whale .... Now gone to a better place march 2012 to March 2014
                    Dstyle+ E Hdi 90 Sport Red Black roof .......The Red Barron ....

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                    • #11
                      Originally posted by Tony DS3 View Post
                      From your first service you were out of order and all the way through your deal you carried on taking the P then you hand the car back 3 months early with 100 mile to go to your next service and you think your getting screwed over by the dealer ....Ok you paid the out standing bits but big deal.....Im sorry if I was your dealer my words would be tuff get your cheque book out and have a nice day.....PS how much is a service for a car that's done 65000 miles ....I bets its more then £200 if I were you pay it a do one before they start picking up even more things that's wrong with the car...
                      That's a yes then. Thanks Tony

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                      • #12
                        £200+ for a service is robbery. I'd expect a top rate London escort left in my car when I pick it up for that

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                        • #13
                          Originally posted by TomTom@Greenlight View Post
                          £200+ for a service is robbery. I'd expect a top rate London escort left in my car when I pick it up for that
                          Ah- the Escort has been out of production a fair while- was replaced by the Focus
                          sigpic
                          Jog on Noddy

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                          • #14
                            Would still rather an escort! Although the focus rs is sexy

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                            • #15
                              That first Escort

                              Originally posted by TomTom@Greenlight View Post
                              Would still rather an escort! Although the focus rs is sexy
                              LOL. Mk 1 escort my first motor.... those were the days- front splitter, new carburettor, started the paint job... loadsa plans. Smashed up in 3 month LOL

                              Looked at a used RS recently.. £20k.. looked mean. Didn't test drive or...
                              sigpic
                              Jog on Noddy

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