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Handed my car back 3 months early due to excess mileage, paid 3 months payments, £750, and going to pay excess mileage, £600.
They say I need to pay service charge of £200, as it needs 5 service stamps having covered 65100 miles at 12500 service intervals. I have only had 4.
1st one 13210 miles
2nd one 26595
3rd 39895
4th 53195
My point was i'd only covered 11900 miles since last service, so not due yet
I know i was running a bit late with my services, but, as I understand, within the tolerances of 1000 miles per service
This was a 2 year contract hire agreement.
Car was in grade 1 condition, not a mark on it.
You good people can be my Jury, what do you think?
Well I did pay it in the end, but sent an email to them, stating my case, reminding them I have another car with them, (loyal customer), and after a couple of weeks, received letter in post saying they will refund me the £200 'as a good will gesture'
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