Ds3 racing not well :(

[Chris_Blue]

Not going back over the thread, but are you dealing/speaking with anyone at Citroen UK?

[richy233]

Yeah mate spoke too them last week and today they wanted the engine part number of the new engine and some other number which I got them they had last week Monday and they wanted them again today so obviously thy hadn't chased it up. Just getting told different things by citroen I guess the engine is still in France. The dealer said too me it will take time cause it's a special engine :/ ant it the same engine as the 155 but with a different ecu and a few other things ?

[Chris_Blue]

Maybe you should have offered to tow it to Paris for them- might have been quicker

[richy233]

Lol funny you say that I said that to citroen

[Toxic]

Personally I would be speaking with a lawyer then to CUK. Also venting a few strong words on CUK facebook and Twitter accounts.

Also maybe worth speaking to BBC Watchdog just to highlight the bad customer service CUK are giving you.

https://ssl.bbc.co.uk/programmes/b006mg74/contact

I know if i get any more bad vibes from Citroen or their dealerships I wont be hesitating to start my own campaign against them.

honestly what have you got to loose? Sweet FA

[richy233]

Nice one toxic I'll be doing that tomorrow cheers

[lfcrule1972]

Sorry to hear the latest, I really thought things were looking up.

[Chris_Blue]

Personally- I'd wait for the engine, then have a moan up afterwards to see what you can get outta them
I mean you want them on your side, if theres problems with the new engine (Hopefully not)

Or at least go in a bit light- extremely disappointed......expected more from Citroen,,,,,how can you recommend Citroen to work colleagues now etc etc

Don't think slapping a writ on them would go far at the moment.

But hey- your choice

[richy233]

Sorry to hear the latest, I really thought things were looking up.

so did I but that's citroen for ya just wait and see what they say next. :/.

[richy233]

Personally- I'd wait for the engine, then have a moan up afterwards to see what you can get outta them
I mean you want them on your side, if theres problems with the new engine (Hopefully not)

Or at least go in a bit light- extremely disappointed......expected more from Citroen,,,,,how can you recommend Citroen to work colleagues now etc etc

Don't think slapping a writ on them would go far at the moment.

But hey- your choice

yeah true. I'll give it 2 days too see what they come back with.

[Toxic]

How long have you waited so far?

[richy233]

How long have you waited so far?

a month and 5 days so far

[Toxic]

You might also find Citroen have failed in the "Manufacturer Code of Practice"

http://www.citroen.co.uk/owner-services/warranty/extended-warranty/#/about-us/manufacturer-code-of-practice/vehicle-manufacturer-code-of-practice/

so if you find they have failed in their practice, then you could get these guys on the case too.

http://www.motorcodes.co.uk/

Since we are all Consumers, we have rights that cannot be ignored, no matter what CUK or a dealership tell you.

[Chris_Blue]

That's quite true Toxic- but is it wise to get up the noses of people when they are trying to fix the issue

[Toxic]

how are they trying to fix it? they dont have an engine