Hi,
Anyone else experienced engine problems with the THP engine and what did Citroen do about it?
I have a 2011 THP and in April 2014 the engine started mistiming and the repair was a new engine, which Citroen paid my dealer to do as it was two months under warranty.
Skip to last week and the same thing happens again but this time when I check what their warranty on a replacement engine is, Citroen inform me that is is only to the end
of the original manufacturers warranty which in this case is only two months as that ended in June 2014.
I have had the new engine 2yrs and 1 month and done 9000 miles on it (I work from home a lot) and Citroen are prepared to pay 65% of the costs of another engine on a
'good-will basis' but I will still have to find almost £3000! I feel that this cannot be right (though possibly legal as part of contract) and wondered if anyone had similar experiences
and had any joy at getting Citroen to do the (morally) right thing?
Any information or advice would be gratefully received.
Thanks in advance.
Anyone else experienced engine problems with the THP engine and what did Citroen do about it?
I have a 2011 THP and in April 2014 the engine started mistiming and the repair was a new engine, which Citroen paid my dealer to do as it was two months under warranty.
Skip to last week and the same thing happens again but this time when I check what their warranty on a replacement engine is, Citroen inform me that is is only to the end
of the original manufacturers warranty which in this case is only two months as that ended in June 2014.
I have had the new engine 2yrs and 1 month and done 9000 miles on it (I work from home a lot) and Citroen are prepared to pay 65% of the costs of another engine on a
'good-will basis' but I will still have to find almost £3000! I feel that this cannot be right (though possibly legal as part of contract) and wondered if anyone had similar experiences
and had any joy at getting Citroen to do the (morally) right thing?
Any information or advice would be gratefully received.
Thanks in advance.
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