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There have now been a few threads now about modifying the DS3 vehicle setting via the PSA group Lexia Tool. Because of the nature of this issue I decided that we needed clarification of what this means to owners.
After speaking with the UK Warranty Manager for PSA this is what he advised;
“Changing the function would have no impact on the Warranty but modifying the harness would mean that Citroen cannot be responsible for the consequences of the modification or problems with the modification. (sic)”
What this means is that if Functions are changed by a dealer when the warranty is supported still by Citroen UK, but any repercussion causes by these actions will be the responsibility of the owner. For example any person wishing to have the LED running lights to remain on all the time and fall foul of the Police.
When asked about owners making changes themselves via the Lexia tool this was the response given;
“The basic principle would be that they would have be responsible for the impact of the changes that are made e.g., deactivating the automatic handbrake (sic).”
What this means to owners is that if you use a Lexia Tool to change settings with your car then the full responsibility of those actions fall onto the owner who made the changes. Citroen UK will not honour any warranty claim to them.
So in conclusion if you use a Lexia tool to make changes to your DS3 then don’t expect Citroen UK to honour any warranty given on that car, in much the same way as engine chipping or other modifications that alter the vehicle.
If your dealer makes the changes then there appears to have no impact, as long as the owner understands that Citroen can not be held to account for any consequences that these actions cause. So if you ask your dealer to alter the setting on your LED’s to remain on then your warranty is not affected but if you are stopped and charged by the Police then you can not hold your dealer responsible.
I hope that this will help to clear up what is already a grey area.
After speaking with the UK Warranty Manager for PSA this is what he advised;
“Changing the function would have no impact on the Warranty but modifying the harness would mean that Citroen cannot be responsible for the consequences of the modification or problems with the modification. (sic)”
What this means is that if Functions are changed by a dealer when the warranty is supported still by Citroen UK, but any repercussion causes by these actions will be the responsibility of the owner. For example any person wishing to have the LED running lights to remain on all the time and fall foul of the Police.
When asked about owners making changes themselves via the Lexia tool this was the response given;
“The basic principle would be that they would have be responsible for the impact of the changes that are made e.g., deactivating the automatic handbrake (sic).”
What this means to owners is that if you use a Lexia Tool to change settings with your car then the full responsibility of those actions fall onto the owner who made the changes. Citroen UK will not honour any warranty claim to them.
So in conclusion if you use a Lexia tool to make changes to your DS3 then don’t expect Citroen UK to honour any warranty given on that car, in much the same way as engine chipping or other modifications that alter the vehicle.
If your dealer makes the changes then there appears to have no impact, as long as the owner understands that Citroen can not be held to account for any consequences that these actions cause. So if you ask your dealer to alter the setting on your LED’s to remain on then your warranty is not affected but if you are stopped and charged by the Police then you can not hold your dealer responsible.
I hope that this will help to clear up what is already a grey area.
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