Paint Blisters

[Helensburghtroon]

Hi I have a August 2016 DS3 that has paint blisters starting to appear on the drivers door (5 in total), I contacted the dealer in Glasgow who really wasn't interested as they do not have a bodywork shop. They told me to contact a garage in East Kilbride (distance of 38miles from my house). They took photographs of the door and have told me that when Citroen get in touch with them, I will have to drive the car back for the 3-4 days work. So in total I will have to travel 152 miles, have a courtesy car at £12 per day insurance all at my own expense. Has anyone else claimed anything back from Citroen for expenses?

[BAG]

Is this where you bought the car?

[Kat]

Hi, welcome to the forum

And wow, no. When BeefMasta had rust on one of his doors last summer (14 plate), he had a courtesy car free of charge, and the bodyshop (30+ miles away) collected it from our local Citroen dealer, and dropped it off there when it was done. I'd complain to Citroen about the charges/inconvenience. As you said it's a 2016 model, it's still well in warranty, and for that reason I wouldn't expect to have to pay for anything (insurance on a courtesy car or otherwise!) in that situation.

Let us know how you get on.

[BeefMasta]

Seconded, warranty means it should be covered.

[L22]

If it's Parks in East Kilbride don't let them touch your car, they will lie to you and mess you about , don't return your calls or emails. And your car will look like it' been painted with a roller.

[Helensburghtroon]

Bought the car from Robins and Day, Glasgow and they have put me in touch with Parks in East Kilbride (thanks for the recommendation L22!), I think that I will be contacting Robins and Day again and dropping off the car with them.