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A couple who say their £44,000 Range Rover has been plagued with problems have put a poster on it warning others never to buy one.
Retirees Trevor and Ann Heley claim the 4x4 has a faulty ECO system, the tailgate rattles and the brake discs and pads need replacing.
Jaguar Land Rover, which owns Range Rover, say they are "working hard to resolve" the issues the couple have spoken about.
‘It hasn’t come easy to attach the signs. We feel embarrassed about admitting we own a vehicle that we are so dissatisfied with,” Trevor, from Fixby, said.
Trevor, a retired engineer, and Ann, a retired nurse, their car brand new from Huddersfield-based Rocar Moores Land Rover, which was taken over by Rybrook Group four months later.
They also claim that the rear camera is useless in rain or damp conditions, the surround camera system is useless in the dark and the operation of the electric handbrake is impractical.
‘There have been numerous previous problems with the vehicle and with the dealership not complying with Jaguar Land Rover protocols or following their own working instructions,’ he said.
‘Unfortunately, we cannot come to an amicable agreement with Jaguar Land Rover or their dealer. We have lost all faith with the Evoque and Jaguar Land Rover.
Jaguar Land Rovers’ attitude is that they want us to just grin and bear owning a vehicle that, we feel, is not of satisfactory quality, is not fit for purpose nor is as described.”
The couple say they will list the car for sale on eBay for a ‘reasonable’ price.
A Jaguar Land Rover spokeswoman said: ‘At this stage the case with Mr and Mrs Heley is currently active. Our executive team have been working for some time to draw this to a satisfactory close.
‘Until the case is closed we cannot comment any further, however we are working hard to resolve this.’
Retirees Trevor and Ann Heley claim the 4x4 has a faulty ECO system, the tailgate rattles and the brake discs and pads need replacing.
Jaguar Land Rover, which owns Range Rover, say they are "working hard to resolve" the issues the couple have spoken about.
‘It hasn’t come easy to attach the signs. We feel embarrassed about admitting we own a vehicle that we are so dissatisfied with,” Trevor, from Fixby, said.
Trevor, a retired engineer, and Ann, a retired nurse, their car brand new from Huddersfield-based Rocar Moores Land Rover, which was taken over by Rybrook Group four months later.
They also claim that the rear camera is useless in rain or damp conditions, the surround camera system is useless in the dark and the operation of the electric handbrake is impractical.
‘There have been numerous previous problems with the vehicle and with the dealership not complying with Jaguar Land Rover protocols or following their own working instructions,’ he said.
‘Unfortunately, we cannot come to an amicable agreement with Jaguar Land Rover or their dealer. We have lost all faith with the Evoque and Jaguar Land Rover.
Jaguar Land Rovers’ attitude is that they want us to just grin and bear owning a vehicle that, we feel, is not of satisfactory quality, is not fit for purpose nor is as described.”
The couple say they will list the car for sale on eBay for a ‘reasonable’ price.
A Jaguar Land Rover spokeswoman said: ‘At this stage the case with Mr and Mrs Heley is currently active. Our executive team have been working for some time to draw this to a satisfactory close.
‘Until the case is closed we cannot comment any further, however we are working hard to resolve this.’
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