Fairly frustrated right now because I've just had my car rear ended by a woman in a Beetle.
I was pulling out of a junction when I noticed a Royal Mail van approaching the junction from the opposite direction on the wrong side of the road. I managed to pull an emergency stop and avoid hitting the van but the woman in the vehicle behind me failed to stop and went into the back of me.
Damage doesn't seem too bad but I've got some pretty extensive stress marks on the plastic bumper. I'd just leave it but I need the car in pristine condition for when I hand it back in just over a year.
Here's the footage of the incident, the impact happens at the end of the countdown: https://www.youtube.com/watch?v=k6Lp...ature=youtu.be
I have a few questions I hope you guys will be able to answer.
1. Bumpers and stress marks. Will the damage typically just be painted over or will I need a whole new bumper?
2. Who is liable in this situation? The woman who went into the back of me or the Royal Mail driver who crossed the solid double white line? Or even me?
3. If the Royal Mail driver is ultimately liable for my damage then what happens insurance-wise? The driver failed to stop, you can't see their reg in the footage but you can clearly see it is a Royal Mail vehicle. Is it likely my insurer will be able to recover the money because I'm conscious of losing my no-claims discount.
So far my insurer seems pretty okay about it all. I haven't had much communication with them as it happened so late in the day but they've arranged a repair, a courtesy car and they've agreed to waive my excess because of the details I've provided them with. I'm just worried that this is going to become a lot more complicated than it is at the moment.
I was pulling out of a junction when I noticed a Royal Mail van approaching the junction from the opposite direction on the wrong side of the road. I managed to pull an emergency stop and avoid hitting the van but the woman in the vehicle behind me failed to stop and went into the back of me.
Damage doesn't seem too bad but I've got some pretty extensive stress marks on the plastic bumper. I'd just leave it but I need the car in pristine condition for when I hand it back in just over a year.
Here's the footage of the incident, the impact happens at the end of the countdown: https://www.youtube.com/watch?v=k6Lp...ature=youtu.be
I have a few questions I hope you guys will be able to answer.
1. Bumpers and stress marks. Will the damage typically just be painted over or will I need a whole new bumper?
2. Who is liable in this situation? The woman who went into the back of me or the Royal Mail driver who crossed the solid double white line? Or even me?
3. If the Royal Mail driver is ultimately liable for my damage then what happens insurance-wise? The driver failed to stop, you can't see their reg in the footage but you can clearly see it is a Royal Mail vehicle. Is it likely my insurer will be able to recover the money because I'm conscious of losing my no-claims discount.
So far my insurer seems pretty okay about it all. I haven't had much communication with them as it happened so late in the day but they've arranged a repair, a courtesy car and they've agreed to waive my excess because of the details I've provided them with. I'm just worried that this is going to become a lot more complicated than it is at the moment.
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