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  • Dealer Servicing

    I've just put my car into the Glasgow dealer for a service and MOT, how good is your local dealer for their customer service and general attention? I've never used the main dealer for a servicing generally and I'm curious as to how the dealers compare through out the country. I booked it through Citroen servicing {although they did try to book it into Arnold Cr#p} but i was quite insistent that they didn't :star::star:
    Stupidity built in at no extra cost

  • #2
    My dealer are superb, can't fault them tbh
    BumbleBee OneTwenteeee!

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    • #3
      I use BCC Citroen in Bolton and I haven't got a bad word to say about them. The service team are fantastic and have really helped me out in the past. I'd never go to another dealership.
      May 2011 - October 2015: White body/black roof/white Bellone THP150
      October 2015 - Present: Black body/emerald green roof/black Aphrodite THP165
      Instagram @adamds3

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      • #4
        Have used MMC Citroen Dorchester for around 12 years now, and always had good service. My dashcam showed no untoward behaviour on my recent service, and they also just supplied and fitted 4 new bellones under warranty.
        sigpic

        Current: DS3 Performance Black Edition
        Previous: DS3 110Hdi Dsport Plus

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        • #5
          Originally posted by THP View Post
          I use BCC Citroen in Bolton and I haven't got a bad word to say about them. The service team are fantastic and have really helped me out in the past. I'd never go to another dealership.
          I on the other hand have a different opinion of BCC Bolton
          cyclone> Fish is the man

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          • #6
            I use Tates of Crawley - http://www.tatescars.co.uk/citroen/?...FSrlwgodK3wA6A

            Tel: 01293 839620

            I've never had any problem with them, parts/sales/servicing have always been excellent and do what they promise. On the servicing side they've replaced Bellones under Citroen warranty, replaced the clamps for the front bumper when the bumper started popping out on the sides and fixed my crackly/faulty head unit for the stereo.

            (This should be a sticky thread so that anyone interested can look for a recommended dealer )
            sigpic

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            • #7
              I always use Luffield Cars in Loughborough. It's a bit of a trek from Nottingham but the service is always excellent.

              Regards Tbart.

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              • #8
                Evans Halshaw Derby
                I Don't use the Nottingham one as not as friendly.
                Might try Luffield Cars next service (it's where the previous owner took it )

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                • #9
                  You won't be disappointed with the service at Luffield. I have bought 2 cars from them now and they went above and beyond to make the experience as easy as possible.

                  Regards Tbart

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                  • #10
                    I use Thomas & Davies Ltd In Merthyr Tydfil A Brilliant Family Run Dealership Always Get Fantastic Service From Them.
                    A Citroën Fanatic

                    CE14 C3 Picasso 1.6i VTi Exclusive EGS In Pearl White, With 17" Clover Alloy Wheels, Black Pack, Chrome Mirror Covers, Mudflaps, Wind Deflectors, Hand Controls & Steering Ball.
                    CE11 WOH C3 1.6i VTi Exclusive Auto With 17” Sonneberg Alloy Wheels & Visability Pack.My Old Car.
                    CA10 KZB C4 Picasso 2.0HDi 138BHP VTR+ EGS, Brothers Old Car.

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                    • #11
                      Well I got my car back and quite happy with it, brought back well presented and courteous service too
                      Stupidity built in at no extra cost

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                      • #12
                        Originally posted by Dangerousfish View Post
                        I on the other hand have a different opinion of BCC Bolton
                        How come?
                        May 2011 - October 2015: White body/black roof/white Bellone THP150
                        October 2015 - Present: Black body/emerald green roof/black Aphrodite THP165
                        Instagram @adamds3

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                        • #13
                          The service I've received from my dealer since I picked up my car has been nothing short of awful. Before I signed the documents they couldn't do enough for me.

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                          • #14
                            Originally posted by THP View Post
                            How come?
                            I think one of Liam's build threads (laterly known as DS3 destruction threads ) might shed some light on it.... A quick search for posts by Dangerousfish with 'BCC Bolton' should narrow the options down
                            sigpic

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                            • #15
                              Here is a question then to all of you, what constitutes as "good" service over what you would expect?
                              ...I should never have doubted the Lord of Bacon!!
                              Bigfeet's File Repository
                              The DS3Club Bacon Appreciation Society

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