Anyone else noticed this on their......

[DS3Finland]

Think i need to contact dealer aswell... Car looks terrible and what i heard, it's only me who sees the difference.

[Graham225]

Not sure what the spray man was thinking, I reckon they didn't take the bumper off and just did bad job of masking up, anyway I spoken to them about it already and will return it next month. What's happening with your?, did u get any reply for Citroen UK?

Citroen UK have told dealer to put it through warranty, I have left it with the dealer to contact me to arrange a date to get it fixed. Don't fancy it being done while it's on the car though but I bet they will do.
You need to ask if the paint finish was "baked" to obtain a hard finish but it sounds like it was a smart repair, if so that's not good on a new car and won't be as durable as paint that's been heat finished.

[Graham225]

Think i need to contact dealer aswell... Car looks terrible and what i heard, it's only me who sees the difference.

Sounds like this becoming more common, hope your dealer agrees.

[DS3Finland]

If citroën international has agreed the "fix" for UK car's, i don't think they can't agree to fix cars sold in Finland... Theres some more little things i need to moan about anyway, so i'll have to make a list soon. Washing the car was a shock tbh.

[Graham225]

Totally agree, they can hardly say no to putting your car right, just point them in the direction of this forum.

[Stef]

Nick, that's interesting, can anyone clarify this.

I believe that is correct Graham. My cousin works there on the fleet van sales department and I'm sure he's told me in the past they are Citroen owned.

Stef

[jc_boc]

mmmm if I get the Racing they will be my dealer then i guess. Must admit the salesman I spoke to there when I test drove the THP was a very pleasant guy and even rung me back a couple weeks ago to check if I was still after the racing or not. Any one here had dealings with them and happy with the service and aftersales care?

[Stef]

Just tell them you're friends with the cousin of Jason from fleet vans sales, I'm sure they'll look after you, I've heard they are a pretty good team over there.

Stef

[Big TC]

As I was cleaning mine yesterday, the only slight colour difference I noticed was the roof rails. Not enough of a difference to bother the dealer with, though. I can't say I've noticed that the bumpers may be slightly different though.

[Graham225]

** Update**

Just had a call from the dealers, who informed me that Citroen UK have sanctioned (under warranty) them to respray my bumper, after it was agreed by all parties after looking at pics i sent them that it was a colour mismatch, i was told that " sometimes plastic bumpers show up a different hue from sprayed metal panels". The dealer stated that the difference on mine isn't within the acceptable tolerances.

The dealer is going to call me in a few days to arrange to pick up my car, and deliver me another DS3 to use whilst they have my car for 3/4 days.
So far so good.......just off to take my medication for my OCD :rolleyes::rolleyes::rolleyes:

[Petewete]

So far so good.......just off to take my medication for my OCD :rolleyes::rolleyes::rolleyes:

lol, glad you got it sorted tho!

[Jasey@]

Mine's fine

[Graham225]

lol, glad you got it sorted tho!

Cheers Pete, i will feel better when i get it back to check the respray, then i can perhaps at least cut down on the meds :eek::rolleyes:

[Graham225]

Jasey mate

The problem is mainly on Polar white cars, and some Yellow ones so i believe, no reports on Black models....unless someone knows different

[Bigfeet]

"Can open.......worms everywhere!"



Glad to hear you got something sorted out, but I'm concerned that many people may rush off to their dealer without knowing what Citroen UK calls acceptable tolerances.

The only advice I can offer here is to speak with your dealer first if you feel that the colour difference is extreme on your DS3, but be prepared for Citroen UK to refuse any claim.